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Benedict Godwin's avatar

This was helpful Elena, came from Linkedin!...I learned active listening isn't enough to build trust, how we communicate matters a lot as well.

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Elena Calvillo's avatar

Hi Benedict, exactly thanks for sharing that and is good to have you here!

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Mike Watson's avatar

This topic is awesome. I think being able to effectively communicate and maintain self-awareness of how your message is impacting others - in work or at home - is such an important skill.

I've found taking the approach outlined really can shut down the jackal types from being jackal-y (?). They're used to fighting with other jackals and some friendly and positive messaging can really disrupt them.

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Elena Calvillo's avatar

Like they said, kill them with kindness! Although, win them with kindness sounds much better.

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