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Mike Watson's avatar

Definitely wish I had more of these skills when I was early in my career. Many of days spent hiding away angrily eating sandwiches at my desk because I couldn't just work it out. Great tips.

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Tinashe D. Ndhlovu's avatar

Great insights, keep calm 👌

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Juan Avor's avatar

Thanks for this useful guide. De-escalation is something I haven't tried. I'll check for methods or examples, it sound strategically useful.

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Benedikt Kantus's avatar

Thank you for this good advice! I especially like the mindset of working on the problem together, not against each other (focus on the issue).

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